Information for guests

Various Details

  • Undercover parking (limited availability)
  • Guest laundry and delivery dry cleaning available
  • Foxtel Channels
    • Discovery
    • Fox Sports 1 & 2
    • TV1
    • Sky News
  • Roll-away beds available (limited availability, contact us for more information)
  • Interconnecting room options
  • DVD players available for hire

No Smoking Please

In the interests of the health and comfort of all our guests, smoking is not permitted anywhere on the property. Please respect your fellow guests and our staff by not smoking in your room. You are responsible for the cost of detoxing your room, and it costs more than you might think!

Car Parking

We have a limited capacity undercover car park that is offered first come, first serve at no additional charge for reservations booked directly with us (our website or over the phone). We don't take reservations for car spaces.

Please keep in mind that the car park gates are locked between 11pm and 7am. We can’t let any cars in or out during that time.

Alternately, there is plentiful on-street parking on Parnell Place, at the front of the property. This street parking is metered on all days (9am to 9pm) but is free overnight.

Wifi Internet Access

Keep connected with our Wi-Fi service. You can access our Wi-Fi service everywhere in the building (and most of Parnell Park!).

Basic speed wireless internet is free of charge.

Sorry, No Pets

With the only exception for registered guide dogs with the appropriate documentation, and as much as we love puppies and kittens, we can't allow any pets or other animals on the property or in the hotels car park. It's also not a good idea to lock pets in a car, on the street in front of the Hotel.
We recommend you consider these properties for pet friendly accommodation:

These links are sourced via various sources on the web. Pet owners should always check with the property to confirm pet friendly status.

 

Get directions to Novocastrian Hotel

Check In / Out

Check in is from 2.00pm and check out time is 10am. Check in and out times can be customised on request.

Restaurant
Dining Room & Room Service

Monday to Saturday: from 6:30pm with last orders at 8:30pm

Dining Room Only

Sunday: 6:30pm to 7:30pm limited service.

Policies and Forms

See our Policies and Forms page to find out about our T&C's or how to pay for someone elses account.

Credit Card Surcharge

A 2% surcharge applies to any charge transaction made on American Express, JCB, or Diners Club cards.